Steve Hunt - Managing Director / Senior Consultant
"We are often told S.e.H. are refreshingly different from our competitors because apart from knowing what we're doing, we are enthusiastic and take pride in what we do, caring about what our clients want or expect.
We are a small team of experienced business advisors with a common aim to improve our clients' business through the development of their people and processes. We don't have elaborate offices as our place of work / business is yours. We also don't spend time or money advertising our services, as we rely on our reputation to do this for us
We value integrity, profressionalism, experience and results above everything else. In our services, we wont just deliver the 'basics' and walk away, leaving you to it as we have a passion for guaranteed success without being over zealous, and as a result our standards are extremely high / as is our success rate
We target added value and improvement in everything we do - as without this, you as the Client get no real benefits. We provide excellent Customer service and support at all times.
We value and focus on the working 'relationship' as we know thats where our reputation stands or falls - recognising we are only really as good as our last project. We always deliver whats needed and we are prepared to go that extra step if necessary.
We want you to be totally confident in our abilities and capabilities as we do need our clients to respond positively to our advice and guidance, particularly as we live off of referrals from satisfied customers"
So... what do we actually do?
At SeH, we specialise in Effective Business and People Management using sound management processes, then then ensure Relevant Compliance and Improvement, whilst providing our Clients with both 'practical help' (easy to understand with tools and techniques to arrive at desired outcomes) and a knowledge management 'reference' resource. Where we transfer knowledge into your business where required and appropriate
We've been doing this since being established in 1990, via a small but dedicated team, introducing ideas and success from previous experiences, via a framework for achieving results and success. This is primarily related to Strategic and Operational Business Planning and Management Systems that ensuring Business effectiveness. These include the following (as appropriate):
- Business Management / Leadership & Improvement
- Risk Management & Vulnerability Reduction
- Business Planning with Continuity & Survival
- Process Review with re-engineering & Change Management where necessary
- People / Personnel / Resource Management
- Quality Management, Assurance or Control
- Occupational Health & Safety Management, including Fire Safety
- Environmental Management
- Compliance Management
- Food Safety
All focusing on Customer &/or Patient Satisfaction Initiatives
We deliver these services via a combination of Analysis, Consultancy, On &/or Off-Site Support, Training, Audit &/or Assessment plus where applicable, the provision of supporting software and tools
Whether you are a Single Owner / Home Operation [SOHO], Small to Medium Enterprise [SME], a large Group or a Utility in any Business, Service or Industry application, we can help you to achieve and benefit from recognised management standards or to comply with Legal and/or Regulatory Requirements